CV

I am hard-working, focused and enjoy being challenged. I work effectively both as part of a team and independently. I thrive in a busy working environment, able to prioritise my work and adhere to tight deadlines. I remain calm under pressure, am flexible in my working hours and am always prepared to go the ‘extra mile’.

Key Strengths and Achievements

  • Currently working towards MCITP: Enterprise Administrator
  • MCSE on Microsoft Windows Server 2003
  • Network Infrastructure (Active Directory, DNS, DHCP)
  • Microsoft Exchange Server 2003 and 2007
  • MCSA: Messaging on Microsoft Windows Server 2003 and Microsoft Exchange Server 2003
  • Automatic Software Deployment and Patch Management
  • SQL Server
  • Interested in Microsoft Lync Server 2010 and Unified Communications

Network Manager at Thomas Clarkson Community College, Wisbech (previously The Queen’s School)

1400 students (11-16yrs), 95 teaching staff, 50 support staff

April 2006 to present

  • Lead small ICT Support team
  • Responsible for the management and maintenance of existing systems
  • Planning and co-ordinating implementation of new systems
  • Research, source and evaluate suitability of new products and solutions, for me and others
  • Management of budget of approximately £140,000 justifying all expenditure
  • Produce budget forecasts for up to 4 years
  • Provide support to students and staff
  • Prepare and provide training for users
  • Drafting ICT policies and ensuring user compliance

Current projects:

  • Working with Dell to provide a seamless migration to a managed service and provision of ICT in new buildings
  • Upgrade to Microsoft Office 2010

Past projects:

  • Upgrade of server operating system to Microsoft Windows Server 2008
  • Upgrade to Microsoft Exchange Server 2007
  • Upgrade to Microsoft SharePoint Server 2010
  • Upgrade to Microsoft Office 2007 – including the organisation of training for all staff
  • Implementation of Microsoft SharePoint Server 2007 as the college Intranet and basis of a Virtual Learning Environment, including integration with Windows Media Streaming Services to provide a rich multimedia environment
  • Migration from a web hosted email provider to Microsoft Exchange 2003
  • Implementation of Systems Management Server, and the subsequent upgrade to System Center Configuration Manager for the installation of all college software
  • Implementation of Remote Installation Services to provide a bare-metal deployment

ICT Consultant for Rogue Production Services Ltd

February 2007 to present

  • Installation of Windows Small Business Server 2003 to provide file, print, email, remote access and ftp services
  • Configure remote access to files and emails
  • Provide support on demand
  • Configuration of desktops and laptops to support the server infrastructure
  • Advice on hardware and software to best support the business needs

ICT Support Technician at The Queen’s School, Wisbech

July 2003 – September 2003, July 2004 – September 2004 and July 2005 – April 2006

  • Provide hardware and software support for staff and students
  • Perform software and hardware installations
  • Plan upgrades and installations
  • Configure software prior to deployment
  • Update the school website as required
  • Monitor consumable stock levels
  • Communicate with suppliers to rectify faults and obtain pricing for projects

Volunteer IT Technician at The Angles Theatre, Wisbech

August 2003 to present

  • Upgrade from a workgroup environment to Windows Small Business Server 2003 to provide file, print, email, database and remote access
  • Configure remote access for all users to emails and VPN connectivity
  • Installation of structured cabling throughout the building
  • Recommended ISP and other suppliers
  • Source hardware and software

Part Time Warehouseman at Carpet Right Plc, Wisbech

September 2003 – June 2005

  • Stock management
  • Liaise with fitters, delivery drivers and the store admin staff to ensure correct stock is sent to all people
  • Sales Assistant

Education & Training

Microsoft Exam 70-297: Designing a Microsoft Windows Server 2003 Active Directory and Network Infrastructure
Microsoft Certified Systems Engineer

26th January 2010 Self Study

Microsoft Exam 70-294: Planning, Implementing and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure

15th January 2010 Self Study

Microsoft Exam 70-293: Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure

7th December 2009 Self Study

Microsoft Exam 70-284: Implementing and Managing Exchange Server 2003
Microsoft Certified Systems Administrator: Messaging

1st December 2008 Self Study

Microsoft Exam 70-291: Implementing, Managing and Maintaining a Windows Server 2003 Network Infrastructure

13th February 2008 Self Study

Microsoft Exam 70-270: Installing, Configuring and Administering Microsoft Windows XP Professional

22nd May 2007 Self Study

Data Protection and Information Security

23 March 2007 Cambridgeshire County Council

Microsoft Exam 70-290: Managing and Maintaining a Windows Server 2003 Environment

13th February 2006 Self Study

City & Guilds Level 3 Certificate for the spection and Testing of Electrical Equipment

2nd June 2005 Peterborough Regional College

GCE A Level Mathematics – B

September 2005 – June 2006 Isle College, Wisbech

GCE A Level Computing inc. Key Skills IT – A
GCE A Level Law – B
GCE A Level Physics– C
GCE A Level Business Studies – C
Key Skills Communications – Level 3

September 2003 – June 2005 Peterborough Regional College

11 GCSE’s with grades from A* – B

September 1998 – July 2003 The Queen’s School, Wisbech

Membership of Professional Bodies

Associate Member of the British Computer Society

Other experience

  • Novell OpenSuse – From 2008
  • VBScript – From 2006
  • VB.net – From 2004
  • HTML – From 2001
  • Windows 7 – From June 2009

Basic understanding of:

  • C++
  • PHP
  • C#
  • Microsoft SQL Reporting Services
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